Quality Management Systems audit context
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Turn consistent quality into a controlled management system.

ISO 9001:2015 — Quality Management Systems. Quality that depends on particular people is not a system. ISO 9001 addresses the organisation that keeps producing the same result when those people are on leave, when volumes double, and when a customer changes a specification at short notice.

Standards applied
ISO 9001:2015
Who typically applies

Three specific situations.

  • A manufacturer whose customers now require a certified supplier on the approved vendor list.
  • A service organisation with recurring rework and no data on where it originates.
  • A group standardising several sites that each solved the same problem differently.
Quality Management Systems audit context
What auditors examine

What has to be evidenced.

  • Context, interested parties and the scope of the system
  • Risk-based planning and the actions taken on identified risks
  • Customer requirements, from enquiry through to delivery
  • Operational planning and control of outsourced processes
  • Monitoring, measurement and analysis of performance data
  • Nonconformity, correction and corrective action
  • Internal audit and management review
  • Continual improvement, evidenced by change rather than intention
Certification cycle

Not a one-time inspection.

  1. Application and review

    System scope, sites, activities, effective personnel count and outsourced processes.

    Global Energy Up

  2. Stage 1

    System readiness: documentation, internal audit, management review and site arrangements.

    Audit

  3. Stage 2

    Implementation and effectiveness in practice, against evidence.

    Audit

  4. Correction and corrective action

    Nonconformities addressed and their effectiveness examined.

    Client

  5. Independent technical review

    Performed by someone who took no part in the audit.

    Independent reviewer

  6. Certification decision

    Taken by authorised personnel who did not participate in the audit.

    Authorised decision

  7. Surveillance

    Periodic audits confirming continued conformity during the cycle.

    Annual

  8. Recertification

    Full review of continued effectiveness before renewal after three years.

    Every 3 years
What the certificate does not mean

The limit, plainly.

Certification does not mean your product conforms and does not mean your performance is excellent. It means your management system met the requirements of the standard at the assessment date, within the scope and sites shown on the certificate.

Management-system certification services are delivered by Global Energy Up. Energy Up International does not issue management-system certificates.

Act

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Describe the claim — not the service.

Tell us what must be relied on, who will rely on it and by what date. We will confirm the correct programme, evidence requirement and responsible entity — or tell you it is outside our scope.

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